The Caregiver's Audit

Your phones are covered 45 hours a week. You are open 168.

This is a paid operational audit for owner-run home care agencies. You send the numbers you already have. You get back what the uncovered hours and the first-90-day turnover are actually costing you, in dollars, with the assumptions shown so you can check the math yourself.

One week of phone coverage

123 of 168 hours nobody picks up

Office hours, someone answers Voicemail

Two calls decide most of your year

Tuesday, 9:14 PM

The applicant

A CNA fills out your application after she puts her kids down. Nobody calls back until Thursday. By Thursday she has taken a job at the agency that called her in twenty minutes. That is not a recruiting volume problem. That is a response speed problem, and it repeats every week.

Sunday, 8:03 PM

The daughter

Her father fell. She is calling agencies off a list she found an hour ago. If she reaches your voicemail she calls the next name. That was a private-pay client worth thousands a month, lost to a phone nobody was sitting at.

What you get back

Your turnover cost, in dollars. Built from your actual hires and separations over the last twelve months, not an industry average.
Your admission leak. What the uncovered hours are plausibly costing you in missed private-pay inquiries, based on your own rate and average weekly hours.
Your applicant leak. What the hiring funnel drops between application and start date, and where it drops.
The assumptions, written out. Every number shows its inputs. If you disagree with an assumption, you can change it and rerun it in your head.
One page on what to fix first. Ranked by dollars, not by how hard it is.

What this is not

This is not a software demo and it is not a proposal in disguise. It is a diagnostic, and it ends when the report lands in your inbox.

It does not touch a chart, it does not handle protected health information, and it never gives medical advice. It is built from operational numbers only, which is exactly why it can be turned around this fast.

It will also not tell you anything you have not already suspected. You know your phones go unanswered at night. You know you keep losing people before day one hundred. What you probably have not done is put a dollar figure on either one. That is the whole job.

Pick your turnaround

Standard

$297

Delivered in 3 to 5 business days

Same report, same depth. Goes into the normal queue.

Start the audit

Expedited

$497

Delivered within 24 hours

For owners who want the number in front of them tomorrow, not next week.

Start the expedited audit

After payment you will be taken to a short intake form. It takes about ten minutes and asks only for numbers you already have.